There is a woefully tiny amount of stuff I can say about SAP user experience while staying on topic. SAP services are a data processing solution designed to bridge format and data structure gaps across various sources and processing infrastructures, allowing a unified and simplified total manipulation, maintenance and searching of all the data.
The internal structure of the SAP databases that serve as this unified field is rather complicated, and capable of very deep and intricate things, depending on how much work you want to put into custom interfacing and structuring.
Well, I described the core of what SAP is all about above, but there are a number of flavors of implementation of SAP, from business intelligence and ERP to even CRM functionality if you want to make that happen.
Or, you can integrate SAP with your existing SaaS solutions through extensions or API. This means you can bring in all the power and backbone of your Salesforce or Netsuite frameworks and unify them with everything else over the master organization and managerial processes of SAP.
So, this framework gives you choices for how much you want to implement directly into SAP’s databases and innate functionality, or rely on proprietary databases bridged to it, and external functionality working hand in hand with it.
What of SAP User Experience:
Well, your experience as a user with the various boxed SAP solutions that are offered, or in just building from the SAP framework in your own way, is going to be a mostly pleasant one.
If you’re wanting to get into advanced development of objects, searches and other things over SAP, then you’re going to need to come to grips with the somewhat complex database.
So, if you want to use SAP solutions in your business, you’re going to want to make sure your interfaces for this are very well put together. This is why they offer several preconfigured implementations of this framework, so you don’t have to worry about an easy to use and easy to understand system for your employees.
But, sometimes you may find yourself needing implementation of proprietary approaches. If and when this happens, be sure to pay close attention to the basic tenets of user experience in this regard, making sure things can be picked up rapidly and are easy to work with in high volume with high repetition. Otherwise, working with it can get painful after a while, and efficiency and morale will suffer for it.
I really don’t know much else to say about SAP user experience beyond this. You may have expected some lengthy, enlightening piece on this topic, but SAP is easy to use, and since there are various distributions, it’s easy to get this stuff running for the purpose you need, the way you need it to work. It’s a positive user experience, and if you must tinker, make sure that your tinkering doesn’t defeat this positive experience and efficient design they have worked very, very hard to make readily available. And yeah, that pretty much exhausts all I can think to say about this. Not much, but that’s how it goes with easy systems.